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Satellite internet installation and Ajax security systems.
LVLTETEN

GOTTOM

Privacy policy

Last updated: 24 October 2026.

1. General information

UAB “Gottom” (the Company) respects the privacy of its customers, business partners and website visitors and is committed to protecting personal data under Regulation (EU) 2016/679 (the General Data Protection Regulation, GDPR) and other applicable legislation.

This policy explains how the Company collects, uses, stores and protects personal data and describes your rights.

Data controller:

  • Company: UAB “Gottom”
  • Legal form: Private limited liability company (UAB)
  • Registration number: 306156660
  • Registered address: V. Kudirkos g. 1-45, LT-85147 Naujoji Akmenė, Lithuania
  • Email: info@gottom.eu
  • Website: https://gottom.eu

2. Collection and processing of personal data

The Company may collect and process personal data when you:

  • Visit its website;
  • Complete a contact form or request a quotation;
  • Contact the Company by email or telephone;
  • Apply for its services;
  • Enter into a contract or use its services;
  • Voluntarily provide information during correspondence.

Depending on the circumstances, the data may include:

  • Your name and surname;
  • Telephone number;
  • Email address;
  • Company name;
  • Service address;
  • Information about the requested service;
  • Information provided in forms and correspondence;
  • IP address and technical device and browser information;
  • Cookie data, depending on the technologies used and your choices.

The Company processes only the personal data needed for specified, lawful purposes. Website enquiries are sent to sales@gottom.eu.

3. Purposes and legal bases

3.1. Handling customer enquiries

To receive and assess enquiries, prepare quotations, provide advice and answer questions.

Legal basis: Article 6(1)(b) GDPR — steps taken at your request before entering into a contract; or Article 6(1)(f) — the Company's legitimate interest in communicating with customers.

3.2. Providing services

To organise and provide satellite internet installation, security systems and other Company services and fulfil contractual obligations.

Legal basis: Article 6(1)(b) GDPR — performance of a contract.

3.3. Compliance with legal obligations

To meet accounting, tax and other applicable legal requirements.

Legal basis: Article 6(1)(c) GDPR — compliance with a legal obligation.

3.4. Website security and operation

To maintain the website, prevent security incidents and protect the Company's information systems.

Legal basis: Article 6(1)(f) GDPR — the Company's legitimate interest in keeping its systems secure.

3.5. Website analytics and marketing

If the Company introduces analytics or advertising technologies requiring consent, the relevant processing will take place only after that consent has been obtained.

Legal basis: Article 6(1)(a) GDPR — consent.

4. Sharing personal data

The Company does not sell personal data.

Where necessary, data may be shared with:

  • IT and website hosting providers;
  • Email and electronic communications providers;
  • Accounting and legal service providers;
  • Partners involved in providing services;
  • Public authorities and law enforcement bodies where required by law.

The website and form email delivery use Cloudflare services; mailboxes are hosted by INWX. Form content is sent through Cloudflare to the INWX mailbox sales@gottom.eu.

Only the necessary data is shared, subject to applicable data protection requirements. Where data is transferred outside the European Economic Area, the applicable GDPR transfer mechanism and appropriate safeguards must be in place. Information about the safeguards applicable to a particular transfer can be requested at info@gottom.eu.

5. Retention periods

Personal data is kept only for as long as needed for its purposes or to comply with legal obligations.

If a service is not ordered, enquiries and correspondence are kept for six months after the last communication, unless a specific legal obligation or dispute requires longer retention.

Other retention periods depend on:

  • The time needed to handle the enquiry and correspondence;
  • The duration of the contract;
  • Applicable limitation periods;
  • Mandatory accounting and tax record retention periods;
  • The need to protect the Company's legitimate interests;
  • The validity of any consent given.

Technical form submission records that do not contain the completed form text are automatically deleted after 30 days. Form rate-limit records are automatically deleted after one day. Providers' operational logs and backups follow their own retention arrangements; precise provider periods have not been confirmed by the Company.

When there is no longer a basis for retention, data is deleted or anonymised unless the law requires otherwise.

6. Cookies

The public website currently has no analytics or marketing cookies configured and no cookie preference panel. The administration area uses a necessary login session cookie with a maximum lifetime of eight hours.

Technical cookies may be used where necessary for operation and security. If analytics or marketing technologies requiring consent are introduced, the Company will provide information and a way to give, refuse and withdraw consent before using them.

7. Data security

The Company implements appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access;
  • Accidental loss;
  • Unlawful disclosure;
  • Unauthorised alteration;
  • Destruction or other unlawful processing.

Access is granted only to people who need it to perform their duties.

8. Your rights

Under the GDPR, you have the right to:

  1. Receive information about the processing of your data.
  2. Request access to your data.
  3. Request correction of inaccurate or incomplete data.
  4. Request deletion where the law provides for it.
  5. Request restriction of processing.
  6. Object to processing based on legitimate interests.
  7. Exercise data portability rights where applicable.
  8. Withdraw consent at any time.
  9. Complain to a competent supervisory authority.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

To exercise your rights, email info@gottom.eu. The Company responds within the GDPR time limits, normally within one month of receiving a request.

9. Providing data voluntarily

Providing data in a website form or enquiry is voluntary. However, without the information needed to assess the enquiry or provide a service, the Company may be unable to prepare a quotation, reply or provide the service.

10. Automated decision-making

The Company does not carry out automated decision-making, including profiling, that produces legal or similarly significant effects within the meaning of Article 22 GDPR.

11. Right to complain

If you consider that your data is being processed unlawfully, you may contact the Company or complain to a competent supervisory authority.

Latvia: Datu valsts inspekcija — https://www.dvi.gov.lv

Lithuania: Valstybinė duomenų apsaugos inspekcija — https://vdai.lrv.lt

You may also complain to another competent supervisory authority in an EU Member State.

12. Changes to this policy

The Company may update this policy when legislation, processing activities or technologies change. The current version is published at https://gottom.eu.

13. Contact details

For questions about data processing or exercising your rights, please contact:

UAB “Gottom”

Registration number: 306156660

Registered address: V. Kudirkos g. 1-45, LT-85147 Naujoji Akmenė, Lithuania

Email: info@gottom.eu

Website: https://gottom.eu

We use Cloudflare Turnstile to protect enquiry forms against automated abuse. During the security check, Cloudflare processes technical information such as IP addresses and browser characteristics. We do not send the enquiry text entered in the form to the verification service. Details: https://www.cloudflare.com/privacypolicy/

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